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PRIVACY POLICY

A PRIVACY PLEDGE TO OUR CREDIT UNION MEMBERS

An important notice about the personal information your credit union collects, and how we use it to provide products and services to you.

To assure the continued privacy and confidentiality of your personal financial information, your credit union observes these practices and procedures:

INFORMATION WE COLLECT

We collect nonpublic information about you from some or all of the following sources:

INFORMATION WE DISCLOSE

We may disclose all of the information we collect about our members or former members as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We share this information to provide you with high quality products and services. We may also disclose information about you under other circumstances as permitted by law.

OUR SECURITY MEASURES

We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your nonpublic personal information.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT OF 1998 (COPPA)

Riverview Credit Union does not collect any personal information from minors through our web site.

Credit union members and the public may receive copies of this notice of privacy practices by contacting the credit union.

BIOMETRIC INFORMATION PRIVACY POLICY AND CONSENT

Scope and Overview

This policy outlines how Riverview Credit Union, its vendors, and/or the licensor of the Riverview Credit Union’s consumer verification software processes biometric data collected from you for identity verification and fraud prevention purposes. 

Biometric Data Defined

As used in this policy, biometric data includes “biometric identifiers” and “biometric information”. “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. As the term is used in this policy, the selfie photograph you upload to the software for use in the biometric algorithm is considered a “biometric identifier.”  “Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.  

Disclosure and Authorization Policy

To the extent that Riverview Credit Union, its vendors, and/or the licensor of the Riverview Credit Union’s consumer verification software collect, capture, or otherwise obtain biometric data relating to a consumer, Riverview Credit Union must first:

Inform each consumer that Riverview Credit Union, its vendors, and/or the licensor of the Riverview Credit Union’s consumer verification software are collecting, capturing, or otherwise obtaining the consumer’s biometric data, and that the Riverview Credit Union is providing such biometric data to its vendors and the licensor of the Riverview Credit Union’s consumer verification software;

Inform the consumer of the specific purpose and length of time for which the consumer’s biometric data is being collected, stored, and used; and

Receive consent by the consumer authorizing Riverview Credit Union, its vendors, and/or Riverview Credit Union’s consumer verification software to collect, store, and use the consumer’s biometric data for the specific purposes disclosed by the Riverview Credit Union, and for Riverview Credit Union to provide such biometric data to its vendors and the licensor of the Riverview Credit Union’s consumer verification software.

Riverview Credit Union, its vendors, and/or the licensor of the Riverview Credit Union’s consumer verification software will not sell, lease, trade, or otherwise profit from employees’ biometric data; provided, however, that the Riverview Credit Union’s vendors and the licensor of the Riverview Credit Union’s consumer verification software may be paid for products or services used by Riverview Credit Union that utilize such biometric data.

This policy is intended to comply with all federal, state, and local laws. 

Purpose for the Collection of Biometric Data

Riverview Credit Union, its vendors, and/or the licensor of Riverview Credit Union’s consumer verification software collect, store, and use biometric data solely for identity verification and fraud prevention purposes.

Disclosure

Riverview Credit Union will not disclose or disseminate any biometric data to anyone other than its vendors and the licensor of the Riverview Credit Union’s consumer verification software providing products and services using biometric data without/unless:

First obtaining consumer consent to such disclosure or dissemination.

The disclosed data completes a financial transaction requested or authorized by the consumer;

Disclosure is required by law or ordinance; or

Disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction.

Security

Riverview Credit Union shall use a commercially reasonable standard of care to store, transmit and protect from disclosure any biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which Riverview Credit Union stores, transmits and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify an individual or an individual’s account or property, such as genetic markers, genetic testing information, account numbers, PINs, driver’s license numbers and social security numbers.

Retention

Riverview Credit Union shall retain consumer biometric data only until, and shall request that its vendors and the licensor of Riverview Credit Union’s consumer verification software permanently destroy such data when, the first of the following occurs:

The initial purpose for collecting or obtaining such biometric data has been satisfied, such as verification of consumer identity;

Request of consumer to destroy the biometric data; or

Within 30 days of consumer’s provisioning of biometric data.

Contact Information

If you have any questions about our use, storage, or security of your biometric data you can contact us at marketing@riverviewcu.com

BIOMETRIC INFORMATION CONSUMER CONSENT

As outlined in the “Biometric Information Privacy Policy”, I understand and consent to the collection, use, retention, storage, and/or disclosure or re-disclosure of data or images from biometric verification technology by Riverview Credit Union, its vendors, and/or the licensor of the Riverview Credit Union’s consumer verification software.  I acknowledge that I have been given a copy of the Policy, or that the Policy has been made accessible to me, and I have had an opportunity to review it and request any additional information concerning the Riverview Credit Union’s procedures and safeguards for collecting, maintaining, using, disclosing, sharing, storing, and/or destroying this data.

Effective Date: December 12, 2024