Online Banking
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- Visit our homepage
On the homepage, select “Login” in the upper right. - Click ‘Sign In”
- Input your username and password
- For first time set-up, your username will be your savings
account (member) number - For first time set-up, your temporary password will be the social security number of the primary accountholder. Business accounts will use the business’ TIN.
- For first time set-up, your username will be your savings
- Create a unique username and password and set up security questions.
This service is free, secure, and easy-to-use service for Riverview customers. Online banking allows you to manage a number of banking activities anytime, anywhere with internet access such as: access e-statements, view account balances and history, transfer funds between accounts (one-time and recurring transfers), pay bills, and more. Our online banking platform also offers bill pay. Bill pay benefits include scheduling of one-time or recurring bills with ease, schedule payments in advance, ensure payments are received on time, avoid paper clutter, more secure than paper billing, and more.
- Visit our homepage
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- Download our app from the Apple or Google store
- Click ‘Sign In” in the upper right hand corner
- Input your username and password
- For first time set-up, your username will be your savings
account (member) number - For first time set-up, your temporary password will be the last four digits of the social security number of the primary accountholder. Business accounts will use the last four digits of the business’ TIN.
- For first time set-up, your username will be your savings
Create a unique username and password and set up security questions.
Mobile Banking
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- Yes, we do! Riverview offers fast, free, and secure service for members enrolled in online banking. You can utilize your mobile browser or download our app for iPhone or Android.
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Yes, we do! Follow these steps to deposit your checks;
- Open the app on your device and select “Deposit Check” menu option at the bottom
- Select “New Deposit”
- Choose your deposit account
- Enter check amount, click the green question mark circle to view remote deposit limits
- Click continue
- Endorse your check with “For Mobile Deposit Only at Riverview Credit Union” and sign your name
- Take a photo of front of check
- Click next
- Take a photo of back of check
- Click next
- Click submit
- Enter the check amount and select the account to be deposited to
Note: Your endorsement on the back of the check must include the words “For Mobile Deposit Only at Riverview CU” in order for it to be accepted for deposit.
- Please retain the check for at least 30 Days.
- *Wireless carrier data rates may apply.
Savings FAQ
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To join, open a Membership Share Savings with a minimum balance of $10 and a one-time membership fee of $1.
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Riverview offers several account options for members under the age of 18, including minor and custodial accounts.
- A minor account is a standard savings and/or checking account.
- A custodial savings account is a savings account that administers gift money to a minor with potential tax savings. The minor cannot withdraw money until reaching the age of 21, when the account is then converted to a regular savings account.
- Riverview also offers a Prime Savers account, for those under 18 that accrues a higher interest in savings balances.
To open one of these accounts, the user must be eligible for membership and have at least one adult joint owner.
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To deposit funds into your Riverview account, you have several different options, including:
- using your mobile device to deposit checks through the Mobile Deposit feature
- visiting any Riverview branch
- mailing your deposit to Riverview Federal Credit Union, 403 Main St., Belpre, OH 45714 *Do not mail cash*
- using direct deposit or ACH by providing the paying agency or financial institution with your entire account number and Riverview’s routing/transit number, 244280107
by visiting a Shared Branching Cooperative – Locator (co-opcreditunions.org)
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A Money Market is an account that offers the potential for higher earnings than a standard Savings Account.
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Money Markets don’t have a minimum or opening balance; however, a balance of at least $10,000.00 is required to earn dividends. If your balance is below $10,000.0 in your Money Market, you won’t earn dividends for each day it’s below the minimum, and you will be charged a $25 monthly fee.
Checking FAQ
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Yes, Riverview offers several different types of checking accounts to fit your individual needs. Whether you like rewards, earning interest, or a no-frills type of account, we have you covered.
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No, Riverview checking accounts do not require a minimum deposit to open. However, certain checking accounts do have qualification requirements to earn the benefits.
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Simple Checking: Our simple checking has no frills but meets your basic checking needs! This checking has no minimum balance, and access to mobile banking, online banking, bill pay, overdraft transfer protection, overdraft privilege, e-statements, direct deposit, mobile deposit, surcharge free ATM’s, Apple Pay, Samsung Pay, Google Pay, Microsoft Pay, and Masterpass.
Real Rewards Checking: Our real rewards checking account is perfect for those who want to earn cash back on their debit card purchases! This account allows you to earn up to $7.50 on debit card point of sale purchases and receive a refund up to $25.00 of non-RCU ATM fees. To qualify, you must meet the qualification requirements monthly: a minimum direct deposit of $500 once a month, minimum of 15 debit card purchases, and be enrolled in e-statements. This checking also has no minimum balance, and access to mobile banking, online banking, bill pay, overdraft transfer protection, overdraft privilege, mobile deposit, surcharge free ATM’s, Apple Pay, Samsung Pay, Google Pay, Microsoft Pay, and Masterpass.
Platinum Checking: Our platinum checking account is top tier for earning interest on your checking balances. This account allows you to earn up to 4% on checking balance up to $25,000.00 and receive a refund up to $25.00 of non-RCU ATM fees. Balances over $25,00.01 will earn a flat rate of 1%. To qualify, you must meet the qualification requirements monthly: a daily balance of $10,000 aggregated balance in your membership accounts, a minimum direct deposit of $500 once a month, minimum of 15 debit card purchases, and be enrolled in e-statements. This checking also has no minimum balance, and access to mobile banking, online banking, bill pay, overdraft transfer protection, overdraft privilege, mobile deposit, surcharge free ATM’s, Apple Pay, Samsung Pay, Google Pay, Microsoft Pay, and Masterpass. This account qualifies for complimentary cashier’s checks and money orders, waived stop payment fees and incoming wires, and better rates for loans and share certificates.
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To open a checking account for a member, the minor must be eligible for membership and have at least one adult joint owner. The minor must be at least 13 years of age with a valid government issued ID.
Joint Ownership
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If you’re opening your membership with a joint owner or co-applicant, they must be present during the enrollment process in order to validate their identity. If they’re not available, you can initially open your account as an individual and then request to add them later.
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No. A joint owner shares access to your account but isn’t necessarily a member of Riverview. To become a member, you or one of your family or household members must meet our membership requirements.
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Membership is available to all who:
- Live, Work, Worship, Family of a current member, or attend School in any of the following counties:
- Ohio: Washington, Noble, Morgan, or Monroe
- West Virginia: Wood, Pleasants, Ritchie, Wirt, or Jackson
Membership is available to all Business/Organizations if:
- The business/organization is located or maintains a physical presence within our 9-county field of membership: or
- All the owners/principals/authorized signers who will be on the membership are current Riverview members in good standing.
- Live, Work, Worship, Family of a current member, or attend School in any of the following counties:
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If one of the owners of the account dies, the remaining owner will inherit the deceased party’s share. Without survivorship, the membership passes to the estate or heirs.
Debit FAQ
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If you temporarily misplace your debit card, lock the card while you locate it. To activate, sign in to digital banking, select your debit card and click “Card Controls,” and toggle ‘active’ switch to locked. Once you’ve found your card, unlock it just as easily.
Locking your card isn’t a notification that your card is lost or stolen, or that there have been unauthorized transactions on your account. It’s simply a way to confirm no transactions can be made until you find your card. If your card is lost or stolen, or if you notice unauthorized transactions, please call one of our offices immediately, or the number on the back of your card.
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Automatic transaction notifications are a great way to stay in the loop and protect your account. Sign up to receive alerts about things like debit card transactions or recurring payments. To set them up, sign in to your online account, click the “Card Controls,” then edit activity alert settings. Here you can customize your alerts and turn them on or off.
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If a transaction was posted to your account that you didn’t authorize, nor benefit from, it’s considered fraud and should be reported as such. You can report unauthorized transactions and fraud by calling one of our offices or stopping into your local branch to complete dispute paperwork. For a list of contact numbers click here.
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If you plan on traveling, please call a branch, or stop by your local office and inform staff of your plans at least 2 days prior to your trip. This ensures we can place travel strategies on your card, so you can continue to utilize your cards on your trip.
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If you’d like to set a new PIN, please call 1-866-985-2273.
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Debit cards can be easily activated by giving us a call at 740-423-4260 or 740-374-4266 or calling the number located on the sticker on the front of your card.
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If you’ve misplaced your card, you can lock it while you locate it. Locking a card isn’t a notification that your card is lost or stolen, or that there have been unauthorized transactions on your account. It’s a simple way to confirm no transactions can be made until you find your card.
If you are unable to locate your card, please go to your nearest branch, and complete a debit card order form to replace the lost card.
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Riverview Federal Credit Union will automatically mail you a new debit card to your address of record before your current card expires. Please be sure that your address is up to date by signing in to the Riverview app or through our website.
The date of delivery depends on the postal service in your area.
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If you received a new debit card because your prior card expired, the PIN will stay the same. However, if you had to order a new card due to fraud/lost/stolen/etc. then you will need to set a new PIN. You can do so by visiting a branch or by calling one of our offices at 740-423-4260 or 740-374-4266 or the number on the back of your card.
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Yes. You can securely store your Riverview Debit Card to make purchases at a store with your mobile device or online using Apple Pay, Google Pay, Masterpass or Samsung Pay. Prior to setting up and using the card in your digital wallet, you must call or visit one of our branches to request mobile wallet service on your debit card, as a safety precaution.
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Yes. When you use a mobile wallet, your Riverview Debit Card number isn’t stored on your phone or given to the merchant. A unique digital code is created specifically for that device.
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Yes, Riverview does offer credit card services through a third-party service, Elan. You can apply for one of our credit cards online or by coming into a branch and working with one of our Member Solutions Officers. They can walk you through the credit cards we offer and find one that best fits your needs. Click here to find out more about Riverview’s credit card options.
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You can make payments through your Riverview membership by calling a branch or stopping in your nearest location. You can also make payments online through the ELAN website.
IRA
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An IRA is an individual retirement arrangement that may provide tax advantages for you to save for retirement. Riverview offers 3 different types of IRA plans: Traditional IRA, Roth IRA and Coverdell ESA.
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A Traditional IRA is a potentially tax-deferred plan. Depending on your income, a Traditional IRA may allow you to make tax-free contributions now and pay taxes on your withdrawals when you retire. A Roth IRA is a plan that allows you to pay taxes now and make tax-free withdrawals later. While almost anyone with earned income can contribute to a traditional IRA, there are income limits for contributing to a Roth IRA.
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Yes, but when you convert a traditional IRA to a Roth, you’ll owe taxes on any money in the traditional IRA that would have been taxed when you withdrew it. That includes the tax-deductible contributions you made to the account as well as the tax-deferred earnings that have built up over the years. That money will be taxed as income for the year you make the conversion. Please consult a tax professional to see if this option is right for you.
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A Coverdell IRA is an IRA that allows individuals to save for their child’s education.
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Yes, if you’re currently investing in a 401(k) or another employer-sponsored plan, you’re still eligible to open and contribute to an IRA.
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You can take money out of an IRA whenever you want, but if you’re under the age of 59½, there may be some penalties. If you withdraw money from a Traditional IRA, you may be faced with a 10% penalty on the amount you withdraw. If you withdraw from a Roth IRA, you have some flexibility. You may withdraw your contributions to a Roth penalty-free at any time for any reason, as long as you don’t withdraw any earnings on your investments (as opposed to the amount you put in) or dollars converted from a traditional IRA before age 59½. It’s always a good idea to consult a tax or financial advisor for specific information on how certain laws apply to your situation and about your individual financial situation.
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IRA contributions vary each year. For further information on contribution limits visit Internal Revenue Service (irs.gov) website.
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You can add or change your beneficiaries by visiting one of our offices and completing and submitting a Designation of Beneficiary Form.
Personal & Auto Loans
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Riverview offers an array of loan products perfectly suited to fit your needs. To see our full listing of personal loans, please visit our loans & credit page.
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Sign in to your account and select Move Money. You can schedule transfers from your checking or savings accounts, or even an external account.
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You can set up an external account through our Loan Pay Xpress platform, using routing and account number or debit card. You can also stop by or call one of our branches to set up a one-time or reoccurring ACH transaction.
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Please call a branch to request a payoff for your loan.
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Contact a branch for assistance.
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No. If you pay off your loan early, there’s no penalty.
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You can apply for a loan via our online banking or the mobile app in just a few minutes. There’s no fee to apply. A loan officer will reach out to you within 24 hours of application submission.
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No. Riverview doesn’t charge a loan application fee.
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Be prepared to provide the following:
- Most Recent 30 days of paystubs
- Bill of Sale
- Copy of Title (if purchasing from an individual)
- Proof of Insurance
This is not an exhaustive list; your Member Solutions Officer may request further information or documentation.
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Yes. That’s called a prequalification, and it allows you to know exactly how much car you are prequalification for before you shop. Remember—while you negotiate the best price with a dealer, don’t reveal to them the maximum amount of financing you’re pre-approved for.
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Your loan prequalification is good for 90 calendar days.
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Your first payment will be due no longer than 45 days from when the loan is finalized. You’ll find your first due date on your Loan Agreement.
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Yes, you can apply to refinance your existing loan if the loan is currently with another lender. Credit and collateral are subject to approval. Simply apply online!
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We calculate interest daily, using the simple interest method.
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Yes, you can request any overage on a payment be applied directly to your principal balance or make a special payment directly to your principal balance.
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In most situations, your title will be released within 10 business days of Riverview receiving your payoff and can take up to 7 to 10 business days for delivery of the title or lien release. If the title is electronic or other conditions apply, the email or the mailed letter will detail the process of getting the physical title and ensuring that the lien release is properly recorded.
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GAP is an optional loan protection product that can be helpful should you be in an accident and have your vehicle declared a total loss. GAP does not take the place of primary insurance coverage for the vehicle.
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GAP may cover the difference between the outstanding loan amount (after the insurance settlement payment has been applied) and the actual cash value of your vehicle. Refinanced vehicle loans may also qualify for GAP depending on the loan amount, term, and vehicle. Some exclusions apply.
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No, GAP is nontransferable from one auto loan to another auto loan.
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Your monthly payments will increase, but how much will depend on the loan amount, as well as the interest rate and term of your loan.
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Yes, you’ll receive a full refund if GAP is canceled within 60 days of enrolling in the program. After 60 days, the fee is fully earned and non-refundable, and GAP won’t be canceled.
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The vehicle identification number (VIN) is a 17-character string of numbers and letters assigned to the vehicle by the manufacturer. It identifies the year, make, model and other specifications of the vehicle.
Home Equity Loans
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Home equity is the difference between how much you owe on your mortgage and how much your home is worth. You can build equity as you pay down your loan balance and as the market value of your home increases. Riverview has home equity loan options that could help you to use your home’s equity to help you pay for life’s big expenses.
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With a Fixed-Rate Equity Loan, you receive the money you’re borrowing in a single payment, and the interest rate stays the same for the life of the loan. With a HELOC, you have the ability to borrow money whenever you need it up to your maximum credit limit. Unlike Fixed-Rate Equity Loans, HELOCs have variable interest rates.
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Riverview offers Fixed-Rate Equity Loans with 5-, 7-, 10- and 15-year repayment terms.
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A HELOC is a line of credit secured by your home. As with a credit card, you can borrow as needed up to an approved credit limit. A HELOC’s term includes a draw period, followed by a repayment period. At Riverview, you can draw (or borrow) money for 10 years. Interest will accrue on what has been borrowed. Your monthly payment is interest only, but we encourage you to pay towards the principal as often as possible to avoid a large balloon payment at the end of the 10-year draw period.
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Yes. You can make additional principal payments once your current monthly payment has been satisfied.
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The easiest way to apply is by going to our website or mobile and completing the online application. Once your application is received, have these documents on hand in case your Processor requests them:
- Most recent 30 days of paystubs
- Retirement statements (e.g., Social Security Awards letter)
- Proof of homeowners insurance
- 2 years of W-2’s
- Copy of your deed
Additional documentation may be required if you’re self-employed. This is not an exhaustive list of documentation that may be requested.
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Processing times are currently estimated to take up to 45 calendar days to close on a new home equity loan or home equity line of credit (HELOC) once we receive your application. Processing times may vary if an appraisal or additional documentation is needed.
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If the property used to secure your equity loan or line of credit is your primary residence, there’s a 3-business-day waiting period after closing (you can change your mind and cancel your loan during this time). Your funds or line of credit will be available after the 3-day period ends. The 3-day waiting period doesn’t apply for investment properties and second homes.
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Riverview will pay for all closing costs on a HELOC. You, as the borrower, would pay closing costs on a Home Equity fixed rate loan.
Mortgage Loans
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- Prequalification
Even before you start looking at homes, the first step in the mortgage process is getting a prequalification letter from a lender, which provides documentation of how much money you’re eligible to borrow. - Home Search
Once you have your prequalification letter, work with your real estate agent to find a home. After you’ve found your new home, reach out to your Member Solutions Officer with your signed purchase agreement. - Processing
Your processor will then prepare and submit your mortgage application for final review and approval. You may be asked to provide additional supporting information. During this time, your appraisal and title work will be ordered for the home you’re hoping to buy. - Closing
The last step in the mortgage process is closing. This is where you assume ownership, your loan is funded, and you get the keys to your new home.
- Prequalification
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It typically takes 45-60 calendar days to close on your mortgage once you’ve submitted all required paperwork and documents. However, closing times vary based on many factors, so check with your Member Solutions Officer to better understand when you can expect to close.
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With a fixed-rate mortgage, your interest rate stays the same for the life of your loan. Riverview offers 10-, 15-, and 20-year fixed rate mortgage loans. With an adjustable rate, your loan begins with a fixed rate for a specified period of time and then adjusts higher or lower based on an index. Riverview offers ARM loans up to a 30-year term.
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No, Riverview doesn’t offer funding for new construction. However, once construction is complete, you can refinance your funding into a mortgage loan with Riverview.
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No, Riverview doesn’t have a first-time homebuyer program, but we do offer loan products with no down payment and no PMI that make buying a home more affordable for first-time homebuyers.
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An interest rate is the cost you pay annually to borrow money, expressed as a percentage of your total loan. In contrast, APR includes the interest rate plus other costs, such as pmi, discount points and some closing costs and loan origination fees.
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Common types of mortgage fees include origination, application, credit report, appraisal, title work, and underwriting. Riverview doesn’t require an application fee or a loan origination fee. Any applicable fees will be listed on your Loan Estimate form, which you’ll receive after applying for a mortgage.
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Not always. Many of our mortgage loans are available to qualified applicants with no down payment or little down payment required.
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PMI is insurance that a buyer pays to protect the lender in case your loan ends up in foreclosure. Though most lenders require PMI for home purchases with down payments of less than 20%, Riverview offers many loan products that don’t require PMI. This can keep your monthly payment lower.
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Discount points are optional fees you can pay directly to Riverview at closing in exchange for a reduced interest rate. One point is equal to 1% of the total loan amount. Depending on how long you plan to be in your home, it might make sense to pay these points and obtain a lower rate.
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A prequalification shows how much you’ll be eligible to borrow when you decide to make an offer on a home. Your prequalification is based on information you provide, including your credit score, income, assets, debts, employment history and other financial information. The prequalification isn’t a commitment to lend yet—your information will still need to be verified with supporting documentation.
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After you apply for a loan, a Member Solutions Officer will review your application. Have the following documents and information for all borrowers so you’ll have them ready for the verification process.
- W-2 forms for the last 2 years
- Pay stubs for the last 1-3 months
- Personal tax returns for the last 2 years
- Social Security number
- Monthly debt and living expenses
- Two months of bank statements for financial institutions not with Riverview
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Several factors are involved in determining how much you can borrow for a home loan, including your income and debt, savings, credit score and interest rate. Check out our Mortgage Qualification Calculator to get an idea of how much you may qualify to borrow.
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Your credit score, income and existing debts directly affect how much you qualify to borrow.
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Your prequalification letter is good for 90 days. If you are not able to find a home within that timeframe, we encourage you to reapply.
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A Loan Estimate is an industry-standard form we’ll give you after you apply for a mortgage. It provides you with valuable information about your loan, including the interest rate, monthly payment and estimated closing costs. Since these line items are estimates, certain costs may change between the original Loan Estimate and your closing date.
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When your offer is accepted, you’ll have a signed purchase agreement. Contact your Member Solutions Officer to begin the loan process.
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Yes, you can pay extra toward the principal on your loan as long as your mortgage or fixed-equity loan payments are up to date. In order to apply a payment directly to the principal please come to one of our offices.
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Your monthly payment is divided and applied to both your principal balance and your interest. As your loan matures, the amount of each payment applied toward the principal balance will increase, and the amount of each payment applied to interest will decrease.
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To pay off your mortgage, simply request a payoff quote. A payoff quote will capture the full balance due to pay off your loan. It’s important to get a payoff quote, as the principal balance of your account is different than your full payoff amount due to interest calculations, any outstanding fees and the recording fee collected to release the lien.
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Refinancing means replacing your existing mortgage with a new mortgage with better terms or features.
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Yes. You can refinance your mortgage with Riverview, even if the current mortgage is with another financial institution.